Frequently Asked Questions

General

Payment

  • How do I get a refund?

    Please kindly contact us here.

  • What methods of payment are accepted?

    We accept payment via VISA, Mastercard and Paypal.

Shipping & Delivery

  • International Shipping T&C

    Terms and conditions

    1. Shipping rate exclude customs duty, taxes and any other local charges incurred at the time of clearance of a shipment and which will have to paid by the customer at the point of receiving the item.
    2. Weight restriction in express per piece must not exceed the 30KG (50 dress).
    3. Liability coverage up to US$100 (One Hundred United States Dollars Only) per each international courier shipment.
    4. Customer is responsible for obtaining his own insurance. BLUM can help the customer to obtain insurance at a nominal fee if needed.
  • How much is shipping?

    To Singapore

    We provide free shipping for all items.

    To the Rest of the World

    We currently do not ship outside Singapore.

  • How long will it take for my items to arrive?

    To Singapore

    Shipping typically takes 2-7 working days upon successful payment.

Send this to a friend